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- I spilt water on my laptop, out of warranty, need to know ho...

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09-17-2020 11:51 PM
Like a idot I left my laptop on the couch and water was spilt on it for a whole hot second... But that was enough to kill it. It is out of warranty and I seriously need to get it repaired. Screen doesnt power on. I just want to talk to a live person to file a repair claim and get it shipped out and fixed. I fully expect this to cost an arm and a leg but it's my lively hood. With out it I'm screwed
09-18-2020 09:09 AM
Turn the laptop OFF -- and do NOT turn it back ON!!
Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...
However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.
The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.
And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.
Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If that link does not give you the information you need, here is the general support link:
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP