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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Ellie37
New member
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Message 1 of 2
97
Flag Post

I started a new account, and my computer won’t let me log in with it.

‎12-21-2020 11:48 AM

HP Recommended

When I enter my password, it spins for a while and then an error message pops up that says ‘The User Profiler Service System failed the sign-in. User profile cannot be loaded.’ It will let me sign in with an old account that I need to get rid of, but it won’t let me sign in with this one. 

1 REPLY 1
MarcusC
Moderator
Moderator
780 755 21 173
Message 2 of 2
Flag Post

‎12-23-2020 12:30 PM

HP Recommended

Hey @Ellie37 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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