When I enter my password, it spins for a while and then an error message pops up that says ‘The User Profiler Service System failed the sign-in. User profile cannot be loaded.’ It will let me sign in with an old account that I need to get rid of, but it won’t let me sign in with this one.
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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