I tried to checkout an item but, the website did not accept my credit card. However my cc was charge

[olivecute]

I tried to checkout an item but, the website did not accept my credit card. However my cc was charged. I did not receive any Order Receipt or invoice from hp or hps global delivery

[Raj2111]

Hi @olivecute 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing issue ordering HP product.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

-Regards

Raj-HP Support