-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: I tried to go back to factory settings and now my notebo...
Create an account on the HP Community to personalize your profile and ask a question
08-01-2017 01:49 PM
I tried to reset my notebook back to factory settings but it got hung up @43%. I let is run over night and the next morning I saw this error message on a blue screen, "The selected boot device failed". I have went to the BIOS to see if I could make it boot but could not.
Solved! Go to Solution.
Accepted Solutions
08-01-2017 02:57 PM
08-01-2017 02:03 PM
Yes I did. That was one of the first things I tried and after the program ran I still have the same error message. I also ran a memory and hard drive check both quick and extensive which passed. Since this notebook won't boot, would it be possible to reinstall the operating system from a USB device?
08-03-2017 09:56 PM
Use the free Download Tool at MS site to make a usb flash or dvd installation. USB flash drive seems to work better than dvd. When/if asked for license key- skip over it. It should retrieve it from BIOS.
https://www.microsoft.com/en-us/software-download/windows10
Boot with it, delete all partitions and install.
https://www.howtogeek.com/224342/how-to-clean-install-windows-10/
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Didn't find what you were looking for? Ask the community