I tried to reset my laptop and now when it turns it just says 64 percent

[Malik20]

A couple months ago my computer God I never resolved it until I decide to reset my computer completely and delete all the data on it when I said it it made me wait reset it put me to this page turn off is installing Windows something and I believe the computer died over time because of my foolishness and every time I turn on the computer it shows me the screen that says welcome HP and then he just keeps on going back to 64% windows in stock and it rotates between those two

[Paul_Tikkanen]

Hi:

You have a couple of options if you have access to another windows PC and a 32 GB USB flash drive...

Make a a bootable USB recovery drive using the HP cloud recovery tool.

Here is an info link for how to use that utility.

https://support.hp.com/us-en/document/c06162205

Your other option would be to clean install W10 by creating bootable installation media using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300