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HP Pavilion Notebook - 14-ab166us (ENERGY STAR)
Microsoft Windows 11

My camera was working but there was no image.  I trouble shooted it and that didn't help.  Eventually, I uninstalled it and now I need to reinstall the camera driver.  How do I do that?

1 REPLY 1
HP Recommended

@T433, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

To reinstall the camera driver for your HP Pavilion x360 (14-ab166us) on Windows 11, you can follow these steps:
 

1. Use Device Manager to Reinstall the Camera Driver

Step 1: Press Win + X and select Device Manager.

Step 2: Expand the Imaging Devices section.

If your camera driver was previously uninstalled, it may show up under Unknown devices or may be missing entirely from the list.

Step 3: Right-click on the camera device (or any unknown device) and select Scan for hardware changes. This should prompt Windows to search for and reinstall the driver automatically.

Step 4: If your camera still doesn’t show up, right-click on Unknown device (or if no camera is listed), and select Update driver.

Step 5: Choose Search automatically for updated driver software and let Windows search and install the appropriate driver.


2. Download the Driver Manually from HP's Website

If the automatic installation doesn’t work:

Step 1: Go to HP Support.

Step 2: Enter your HP Pavilion Notebook - 14-ab166us model and click Search.

Step 3: In the Drivers & Downloads section, select Windows 11 as your operating system.

Step 4: Locate the Camera Driver under the Driver - Multimedia section and download the latest version.

Step 5: Install the driver and restart your laptop.


3. Check Windows Update

Sometimes, Windows Update can provide the correct driver.

Step 1: Press Win + I to open Settings.

Step 2: Go to Windows Update and click Check for updates.

Step 3: If there is an update for your camera driver, it will be listed under optional updates. Install it.


After reinstalling, try using your camera again to verify it's functioning properly. 
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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