I used too thick paper in my printer, now it is stuck. I can't find where te remove the paper

[tafeltennister]

I used too thick papaer in my HP printer ENVY 6000 series PCL-3

The papaer is stuck in the printer. I do not know how to remove the paper from the inside of the printer.

[tafeltennister]

HP ENVY 6000 series PCL-3

[Dragon-Fur]

@tafeltennister 

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Reference Document

HP DeskJet, ENVY 6000, 6400 printers - 'Out of Paper' displays, printer does not pick paper

The document includes how to open the printer --

Heed the warning to disconnect the power before opening / reaching inside the printer.

and...

Video

How to fix paper jams on the HP ENVY 6000 and 6400 printer series.

Answer Source

HP ENVY 6000 All-in-One Printer series   > Category Troubleshooting > Topic:  Printing > Subtopic:  Jams 

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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• HP ENVY 6000 All-in-One Printer series
• HP ENVY 6000e All-In-One Printer series

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