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Locked

‎10-30-2024 09:36 AM

HP Recommended

I have forgotten my password, as haven't used my laptop for a while. I can't get in to reset password as it says incorrect password,  use last password I logged in on. 

I don't want to reset computer as I will lise my files.

 

Any help appreciated 

 

Kind regards

Category:
1 REPLY 1

‎10-30-2024 12:23 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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