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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I want smc.bin file

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01-31-2019 12:27 AM
Hello sir,
I have some problem with my laptop hp EliteBook 2570p when boot. It's needed password bios, I can't boot drive to setup new windows.
So please help me.
I saw some commands needed the bin file to reset administrator bios password.
I need the smc.bin file.
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Accepted Solutions
01-31-2019 07:47 PM
Welcome to the HP Support Community @Seiha
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO
01-31-2019 07:47 PM
Welcome to the HP Support Community @Seiha
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO