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HP Recommended
Pavilion N209TX
Microsoft Windows 8.1 (64-bit)

Hello,

I want to format/reset my pavilion notebook, but i wanna keep certain files safe, like PDF,music,videos etc. I wanna know if there is a way to format system with exception of such files, and by formatting ,will i lose my original installed windows? 

 

Thank you

 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Unfortunately, you would not be able to keep any existing files if your format/reset your notebook.

 

You can copy any files you need to save onto a portable hard drive, and then format/reset/reinstall W8.1.

 

See the recovery options you have at the link below...

 

HP PCs - Performing an HP System Recovery (Windows 😎 | HP® Customer Support

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Unfortunately, you would not be able to keep any existing files if your format/reset your notebook.

 

You can copy any files you need to save onto a portable hard drive, and then format/reset/reinstall W8.1.

 

See the recovery options you have at the link below...

 

HP PCs - Performing an HP System Recovery (Windows 😎 | HP® Customer Support

HP Recommended

ok, thank you for help,

so, my windows will be automatically reinstalled after reset & i can still update windows after re installation right ?

HP Recommended

You're very welcome.

 

That is correct.

 

Or you can clean install W8.1 by downloading the plain W8.1 64 bit  ISO file from the link below and use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

 

Check the version of Windows 8.1 currently installed.  If it is W8.1 Single Language, then download the W8.1 64 bit Single Language ISO file instead.

 

Download Windows 8.1 Disc Image (ISO File) (microsoft.com)

 

After W8.1 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion 15-n209tx Notebook PC (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

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