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‎06-10-2024 01:33 AM

HP Recommended
Product: HP Notebook - 15-da0053wm
Operating System: Microsoft Windows 10 (64-bit)

I want to enable TPM 2.0 back. However, I've tried Settings > Update & Security > Recovery > Restart now > Troubleshoot >Advanced options>UEFI Firmware Settings>Restart but it keeps saying 'Compatible TPM cannot be found'. Could you please tell me how to resolve this. I know that my PC can support this requirement since I had Windows 11 before having to reboot it. 

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2 REPLIES 2

‎06-10-2024 03:23 AM

HP Recommended

@FatimaShaikh 

 

Is your machine on the following list ?

 

                https://support.hp.com/si-en/document/c05381064

 

It NOT, you can't upgrade.

 

Regards.

BH
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‎06-12-2024 06:24 AM

HP Recommended

I can't see it on the list but how come I was able to upgrade my PC to Windows 11 before?

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