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- I want to factory reset my Compaq Presario CQ57 but i forgot...

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02-11-2020 05:10 AM
Im locked out of my Compaq Presario CQ57. Im administrator with a password and forgot the password. I dont have a password recovery disk. Nor does the usb work. Which is the easiest to do a hard factory restore or bypass the password.
02-11-2020 08:13 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
I work on behalf of HP