INTEL GRAPHICS control panel

[ZAIN13]

i have got a hp laptop but when i right click the intel graphics option is not showing. Please help

[Jeet_singh]

@ZAIN13,

Thank you for posting your query on HP Community,

What is the product number of your HP notebook? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any software or hardware changes on the PC before the issue started?

Did you try to uninstall and reinstall the graphics card drivers. 

Please respond to this post with the details so that I can provide you with accurate solution which should help you resolve this issue. 

Waiting for your respose!

Thank you 🙂

[ZAIN13]

Tye product number of my laptop is 4AN69EA. I have not made any changes and when you telling that i need to reinstall and install when i do that it says the driver i installed does not meet the DCH or something like that.

Please can you help.

[ZAIN13]

Please can you reply i have already posted you the product number but if you have not recieved it is 4AN69EA

[Jeet_singh]

@ZAIN13,

In this scenario, I would suggest here is to download the drivers using Intel auto detect tool.

You may refer to this link to download and install the drivers for your notebook.

If the issue persists, I would suggest you uninstall the display drivers from Device manager and then reinstall the drivers from our HP recovery manager.

Here's the link to download and install - HP PCs - Using Recovery Manager to Restore Software and Drivers (Windows 10)

Let me know the outcome!

Cheers 🙂