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HP Recommended
Pavillion Desktop Gaming 15 notebook
Microsoft Windows 10 (64-bit)

The latest Windows update has removed and altered much. which I have now got back most of it.  However, the driver for the Hello Face has gone.  Where can I down load the IR camera driver?  Microsoft assistance was useless, and HP is impossible to ask. 

2 REPLIES 2
HP Recommended

@Seteen 

 

Available software and drivers for your computer are located in your computer's support website.

 

Category Software and Drivers

Topic  Driver-Keyboard, Mouse and Input Devices 

Driver likely named something similar to "Camera" or "Webcam" - exact names vary...

 

 

How to find the product number / model

Finding your Product Name, Product Number, or Serial Number

Reminder:  Never post the serial number or any private information in the Community – we are a public resource.

 

and, then open...

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

HP Recommended

Thanks I will have another look at that. 

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