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‎11-25-2018 11:20 AM

HP Recommended
Product: Example: 15 ac 120tx
Operating System: Microsoft Windows 10 (64-bit)

what to do for that problem plese suggest me what to do

1 person had the same question
1 REPLY 1

‎11-28-2018 01:53 AM

HP Recommended

@SAI845

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the IRQ and ROM test failed while doing the diagnosis.


Appreciate you trying the steps. Don't worry, I'm here to help! I have sent you a Private Message with the next course of action.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Let me know.

 

To help the community find this post, click here to access our public post and Select - "Accept as solution", have a good day.

 

Have a great day!

Asmita
I am an HP Employee

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