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‎04-01-2023 11:10 AM - last edited on ‎04-01-2023 12:59 PM by Retired

HP Recommended
Product: HP Laptop 17-cn1053cl

Hello, I am trying to fix my Dad's HP laptop but I need the intel rapid storage drivers. When I search for my product, only one driver shows up for storage, which isn't the correct one I'm looking for. If anyone can help me find the proper IRS driver please reply. Below is some information on my Dad's laptop model:

 

HP Laptop: 17-cn1053cl
SN: [Personal Information Removed]

1 REPLY 1

‎04-01-2023 11:25 AM - edited ‎04-01-2023 11:29 AM

HP Recommended

Hi:

 

Please see this discussion for the probable solution to your dilemma:

 

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

 

You can also use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W11, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you have to use the tool on another PC to create the installation media, you will need to enter your PC's product number i the tool's search window to create the recovery media.

 

Your PC's product number is: 4S324UA#ABA

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