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Accepted Solutions
HP Recommended
The failure ID code signifies the following: https://support.hp.com/us-en/contact/diag?failureId=9QEK3F-8MXCNU-MFPURF-Q2X503&productNo=2DS92UA%23...: "HP Video check has identified a critical failure in your system that requires repair. IMPORTANT: The test found a problem with the video memory. The adapter or the system board may need to be replaced."
Kind Regards,
NonSequitur777
HP Recommended
Welcome to our HP Community forum!
In order to assist you, I need to know what your laptop's model is, and preferably your laptop's SKU number, which looks something like this: A2GFSNM#ABE.
Kind Regards,
NonSequitur777
HP Recommended
The failure ID code signifies the following: https://support.hp.com/us-en/contact/diag?failureId=9QEK3F-8MXCNU-MFPURF-Q2X503&productNo=2DS92UA%23...: "HP Video check has identified a critical failure in your system that requires repair. IMPORTANT: The test found a problem with the video memory. The adapter or the system board may need to be replaced."
Kind Regards,
NonSequitur777
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HP Recommended
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