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HP Recommended

Hi @Astro_Vobe18 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

If you're encountering an error stating "no recovery source was found" when attempting to reinstall your operating system, this issue is generally related to missing or inaccessible recovery data or partitions. 

 

Here are some steps you can take to resolve this issue:

 

Verify Recovery Partition:

  • Check if your device has a dedicated recovery partition. This can often be done through Disk Management on Windows. If it’s missing or corrupted, you’ll need alternative media.

 

Create a New Recovery Drive:

  • If your device is running Windows, you can create a recovery drive using a USB stick through 'Create a recovery drive' option located in 'Control Panel' > 'Recovery'. This requires access to another working computer.

 

Use HP Recovery Media:

  • If the recovery partition is missing or unusable, obtaining HP Recovery Media can be a solution. You can order recovery media for your specific HP model from HP's official website.

 

Check BIOS Settings:

  • Ensure that the BIOS settings are correctly configured for booting from USB or an external recovery source. This includes setting the correct boot order.

 

Externally Hosted Backup:

  • If previously backed up, restoring from an external drive via software like HP Cloud Recovery (only if supported) might help.

 

Make sure you have any important data on your device backed up before attempting further recovery processes. 

 

Let me know if you want help creating the bootable USB or checking BIOS settings—I’ll walk you through it step by step. You’ve got the grit to get this sorted, and I’ve got your back.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.