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HP Recommended
HP G62-b98EL
Microsoft Windows 7 (32-bit)

Ho provato come da voi indicato nei video support a sistemare il PC ma lo schermo rimane ancora nero nonostante il PC funzioni vorrei qualche consiglio

1 REPLY 1
HP Recommended

Hello @Luigipansitta 

 

Welcome !

 

  • Please, review the HP official interactive article/guide about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue:

>> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&section=ccweb&sfs=tdoc&lc=en

 

Let me know how it goes and what you did from the article.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
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