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- Important files on laptop that was killed due to water spill...

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12-11-2020 11:59 AM
I'm a stop-motion animator, and I have about 6-8 months of animation on a laptop. It is super important. I'm opening up the laptop to transfer the files and back them up, and I bump a glass of water onto the keyboard and it spills everywhere. I immediately pour all the excess water off the laptop and dry it off. I didn't quite know what to do. I didn't shut the laptop off for a solid minute (very bad idea). After 3-5 minutes had gone by I realized that I probably should unplug it and take the battery out. I don't know the exact number of minutes before I had it all unplugged and air drying, but I would say around 8 (not to mention I shut it down and tried to restart it) As I researched later I saw that I should have unplugged it, taken out the battery, and dried it off immediately. Then not touched it for two-three days. Sadly, that didn't happen. So nothing can be changed from the past. The laptop was really slow and barely running the main software I had on it anyway (Dragonframe) and I was planning on getting a new laptop soon. I just need the files off of it. They are 4K RAW Image Sequences. Tons of them. I really need to know how to get these off the laptop soon. Do I have to take it in? If so, how much would it cost? I don't have much spare money as I'm only 15 so I can't spend hundreds of dollars getting the files off at a computer.
I don't know if you need this, but here are the laptop specs:
https://support.hp.com/us-en/document/c05811173
Thanks in advance,
Plastic Point Productions
12-14-2020 06:52 PM
I reviewed your post and I understand that you want to know how to back up the data from your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you remove the hard drive from the computer and then connect it to a working computer and copy all the files. The hard drive will be detected as an external drive on the computer if the water spill has not damaged it.
I hope that answers your quesiton and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
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The_Fossette
I am an HP Employee