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‎06-05-2021 10:47 AM - last edited on ‎06-05-2021 02:30 PM by Retired

HP Recommended
Product: PC
Operating System: Microsoft Windows 10 (32-bit)

I was using my pc and after I restart it a blue screen came on. It appeared after the HP logo and 4 options were given to me. I don't know what to do now.... the recovery option isn't working and I need help please. Thank you so much  in advance! 

1 REPLY 1

‎06-05-2021 02:17 PM

HP Recommended

@Elvialvin9614 

 

No idea what is your machine.  Anyway, please try Cloud Recovery tool:

 

                 https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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