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HP Recommended
HP Pavilion 13-p113cl x2 PC
Microsoft Windows 8.1 (64-bit)

My Pavilion x2 isn't booting.  It passes all F2 diagnostics, but attempting to boot with F11 to get to the recovery image provides an error that I need to reinstall Windows, so I'm assuming that the recovery is gone as well.  Does anyone know where I can find a recovery image to get this working again?

 

Many thanks , in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP no longer sells recovery media for your notebook.

 

You have two options...

 

1. Order a recovery kit for your notebook from this vendor...

 

Computer Surgeons - Windows 8.1 64-bit (USB) Recovery Kit 752246-002 For HP Pavilion x2 PC Model Num...

 

2. Make a plain W8.1 installation flash drive and reinstall W8.1 for free.

 

Download the plain W8.1 64 bit ISO file from the link below.

 

Download Windows 8.1 Disc Image (ISO File) (microsoft.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a USB flash drive so that it is bootable, or you can use a different utility such as Rufus.

 

After W8.1 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion 13-p113cl x2 PC Software and Driver Downloads | HP® Customer Support

 

You may want to consider upgrading the notebook to W10 after you reinstall W8.1, as support for W8.1 will be ending next year.

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

HP no longer sells recovery media for your notebook.

 

You have two options...

 

1. Order a recovery kit for your notebook from this vendor...

 

Computer Surgeons - Windows 8.1 64-bit (USB) Recovery Kit 752246-002 For HP Pavilion x2 PC Model Num...

 

2. Make a plain W8.1 installation flash drive and reinstall W8.1 for free.

 

Download the plain W8.1 64 bit ISO file from the link below.

 

Download Windows 8.1 Disc Image (ISO File) (microsoft.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a USB flash drive so that it is bootable, or you can use a different utility such as Rufus.

 

After W8.1 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion 13-p113cl x2 PC Software and Driver Downloads | HP® Customer Support

 

You may want to consider upgrading the notebook to W10 after you reinstall W8.1, as support for W8.1 will be ending next year.

 

HP Recommended

Thank you!

HP Recommended

You're very welcome.

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