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‎04-05-2020 05:15 PM

HP Recommended
Product: Spectre X360 convertable 1 s/n 5CD9476H7D
Operating System: Microsoft Windows 10 (64-bit)

Purchased Spectre 13 on 2/9/2020 at Bestbuy. HP support assistant indicates warranty start date 11/26/2019. Please tell me how to get warranty start corrected to 11/26/2020. THANKS.

1 REPLY 1

‎04-06-2020 01:22 PM

HP Recommended

@Bigchev 

The warranty start date is set when the PC is BUILT, not when it is SOLD.

 

You can reset the date by contacting HP Customer Support.  

 

To contact HP Support Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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