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‎03-23-2023 09:19 AM

HP Recommended
Operating System: Microsoft Windows 11

I have dual HP25 monitors which randomly go dark and produce the "Input Signal Not Found" error message followed by "check the video cable and video source" message.  Monitor status then shows "inactive".

I see some history on this issue but the links to solutions posted previously are no longer active, could you provide access to them

Thanks

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1 person had the same question
3 REPLIES 3

‎03-23-2023 01:42 PM

HP Recommended

@KellyA2 

 

What is your computer, it it as HP machine ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

and how do you connect them ?

 

Regards.

BH
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‎03-24-2023 09:02 AM

HP Recommended

my computer is a Thinkpad laptop run thru dual HP32S monitors.

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‎03-24-2023 05:13 PM

HP Recommended

@KellyA2 

 

Sorry, I don't know what is your machine. You have to ask Lenovo: can your machine connect to 2 monitors and/or how to connect it to 2 monitors.

 

Regards.

BH
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