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‎12-30-2018 04:57 AM

HP Recommended
Product: ProBook 6470b

Hi,

I have to replace my HDD because it's dead. How I can get now OS image to install it on my ProBook?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2018 06:55 PM

HP Recommended

@Cosik

While there probably is no "official help" (as in, sponsored by HP), there is this alternative: 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Download the Windows ISO Downloader.exe file and run it.
When the window opens, select the Windows tab in the upper-right and then click the Windows 7 radio button.
Under Select edition, choose the Windows 7 SP1 OEM Home or Pro -- to match what you have.
That will download an ISO file of the same OEM edition that HP uses.
You can then use the free RUFUS tool to create a DVD or USB stick from that ISO file and then use that to install Win7 OEM.

 

 



I am a volunteer and I do not work for, nor represent, HP

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4 REPLIES 4

‎12-30-2018 07:50 AM

HP Recommended

@Cosik

Need to know, (1) what OS version was running on it, and (2) what OS version it came preinstalled with.



I am a volunteer and I do not work for, nor represent, HP
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‎12-30-2018 08:45 AM

HP Recommended

It was Windows 7 pro OA 64 bit . But meanwhile I found this https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Download-Windows-7-ISO/td-p/578... so probaly there is no official help for me.

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‎12-30-2018 06:55 PM

HP Recommended

@Cosik

While there probably is no "official help" (as in, sponsored by HP), there is this alternative: 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Download the Windows ISO Downloader.exe file and run it.
When the window opens, select the Windows tab in the upper-right and then click the Windows 7 radio button.
Under Select edition, choose the Windows 7 SP1 OEM Home or Pro -- to match what you have.
That will download an ISO file of the same OEM edition that HP uses.
You can then use the free RUFUS tool to create a DVD or USB stick from that ISO file and then use that to install Win7 OEM.

 

 



I am a volunteer and I do not work for, nor represent, HP
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‎12-30-2018 11:49 PM

HP Recommended

Thank you for this information 🙂

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