Install HP Wireless Button Driver for cNB ?

[Progster]

Hi,

I have a new HP laptop:

HP ENVY x360 - 15-bp051nr   Product number: 1KS74UA#ABA

and I am working to get up-to-date on my HP Support Assistant prompted updates, etc.

One of the items I am being promped for is:

HP Wireless Button Driver for cNB
Softpaq number: SP80964  Version:  1.1.19.1Ap1    Size 3.9MB

I am unfamiliar with this, so here are my questions, from the beginning:

Driver General

What exactly is an "HP Wireless Button"?  
What does it do?   
Where is it found?
Does my machine have one?
What is "cNB"?

Driver Specific

Do I already have a version of "HP Wireless Button Driver" installed?
If so, where would I look to see the version of the current installation?
If so, Is there something insufficient or incorrect about my current version?
Should I be observing some sort of a problem before choosing to install this new driver version?


HP Support Assistant Related

If I choose the trash can for an item in HP Support Assistant, will I ever again be prompted about that version of that item?

If I choose the trash can for an item in HP Support Assistant, will I be prompted in the future about even newer versions of that item? (as in, a new release to fix newly discovered issues)


If I do choose to install an item in HP Support Assistant, will that always work from my "normal" login account (which is an Administrator account), or do I sometimes need to be logged into the Administrator account specifically to succeed?

Does the initial install of Win 10 Home 64b that came on the machine represent a collection of HP Softpaqs?  
If so, can I find a list of those initial Softpaqs and their versions?

--

I don't like to mess with drivers willy-nilly - my experience is that doing so can cause time-consuming difficulties.
My goal is a fully correctly functioning system without un-necessary and/or un-used software installed on it.
I will appreciate the effort to address these admitedly detailed questions.  It will go a long way towards helping me to avoid problems now and later.

Thanks!!

[A4Apollo]

Hi! @Progster, Welcome to HP forums.

I understand you have issues updating the wireless button driver using HP support assistant.

Don't worry I'm here to help you out.

Did you make any software or hardware changes on your PC?

Are the wireless drivers listed in device manager?

Please provide the product number of your PC to assist you better.

As you mentioned you have issues updating the wireless button driver through HP support assistant.

Please find the answers for your questions listed below.

What exactly is an "HP Wireless Button"?  
What does it do?   
Where is it found?
Does my machine have one?

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

Do I already have a version of "HP Wireless Button Driver" installed?
If so, where would I look to see the version of the current installation?

Yes, the wireless button drivers are preinstalled on your PC. You can check the driver version by going to control panel programs and select uninstall a program you should be able to find the wireless button driver from the list.

You can update the wireless button driver to the latest version 1.1.19.1 using this link.

Also, uninstall the support assistant from control panel programs and install the latest version of HP support assistant.

Update the HP support assistant to the latest version using this link.

If the solution provided worked for you, please mark accepted solution for this post.

Hope this answers your query!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Progster]

Hi,

Thanks for answering some of my questions.   Any chance of getting answers to the rest?

Also, are there release notes available for:

HP Wireless Button Driver for cNB    Version 1.1.19.1Ap1   ?

Thanks.

[A4Apollo · Accepted solution]

@Progster, It's great to hear from you again.

I appriciate your efforts for writing back to us.

Please find the answers to your questions below.

If I choose the trash can for an item in HP Support Assistant, will I ever again be prompted about that version of that item?

A- Yes, If there is a new version available you will be prompted to upgrade to a new version or the software version remains the same.

If I choose the trash can for an item in HP Support Assistant, will I be prompted in the future about even newer versions of that item? (as in, a new release to fix newly discovered issues)

A- Yes, If there is a new version available you will be prompted to upgrade to a new version or the software version remains the same.

If I do choose to install an item in HP Support Assistant, will that always work from my "normal" login account (which is an Administrator account), or do I sometimes need to be logged into the Administrator account specifically to succeed?

A- If you have installed the HP supported assistant for a particular user. Then will only work for that particular user account. However, if you log in as administrator account you should be able to use HPSA.

Also, are there release notes available for HP Wireless Button Driver for cNB    Version 1.1.19.1Ap1

A- I was unable to find the release notes for HP Wireless Button Driver, But if you are looking for a release date, it was released on Jul 7, 2017.

Refer the HP Wireless Button Driver page for more information.

If the solution provided worked for you, please mark accepted solution for this post.

Hope this answers your query!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!