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‎06-15-2026 12:14 PM

HP Recommended

I have an old HP- Laptop with the following information:
SN# 5CG2060k96

ProdID 668B7EA#ABD

It does not have an operation system on it. I am trying to install Windows 10 on it, but the Storage Driver has not been found. I installed the driver storage of the following model 668B7EA on a flash memory from another laptop, and navigated manually to the folder containing this driver, but it is still not the correct one and windows did not find it. 

Please any suggestion?

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1 REPLY 1

‎06-15-2026 12:48 PM

HP Recommended

@IhsanAlbarody,

 

Your notebook came with W11 factory installed. You should be able to clean install W11. 

 

You can follow the instructions provided in the thread below to install Intel RST storage drivers to detect the SSD to install W11 on.

 Solved: no drivers hard disk for windows 10 17-cn0331nf - HP Support Community - 9372258

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