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‎11-10-2024 07:28 AM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fa-0000 (8Z8P7AV)

Hello. I wanted to use Linux on my Envy x360 but after a while I noticed that it has some Issues and decided to switch back to Windows 11 but I'm unable to install it do to missing drivers in the ISO. Does HP provide Windows 11 ISO with the required drivers or do I need to somehow install the drivers?

 

From what I could gather the issue is with the SAMSUNG Nvme drive.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2024 07:40 AM

HP Recommended

Hi:

 

If your notebook came with Windows from HP, then it should be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

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3 REPLIES 3

‎11-10-2024 07:40 AM

HP Recommended

Hi:

 

If your notebook came with Windows from HP, then it should be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

1 person found this reply helpful
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‎11-10-2024 10:35 PM - edited ‎11-10-2024 10:35 PM

HP Recommended

Thanks for the help. I was able to install the official Windows 11 that was originally there.

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‎11-11-2024 05:59 AM

HP Recommended

You're very welcome.

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