Install Windows on New, Empty Hard Drive

[BSOD_LMAO1]

Hello,

My old HDD had a Short DST check error so I had to replace to a new one, which I did 'replace' it with a new Seagate Momentus Thin 500 GB SATA HDD. I've booted it using a bootable USB however when I try to install it my new drive won't show and it gives a popup saying "No device drivers were found. Make sure that the installation media contains correct drivers...". I have done a Short DST check AND a Long DST check which both came back successful. I've done some research and it seems you have to download a SATA Controller Driver? If that's the case how do I find a link to download it? How do I find what brand/vendor/manufactor it is?

Thanks.

[Paul_Tikkanen]

Hi:

That model notebook should not need any additional drivers to install Windows.

What I suggest you do is to use the HP cloud recovery tool, that will create a bootable USB recovery drive that you can use to reinstall W10, the drivers and the software that originally came with your PC.

Here is an info link for how to use that utility. 

You will need a 32 GB USB flash drive and you will need to use another Windows PC running W7 64 bit or newer to use the cloud recovery tool on.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

[BSOD_LMAO1]

Thanks for the info. I would do that but I do not have access to another PC, I just created the bootable USB when my Laptop was working.

[Paul_Tikkanen]

You're very welcome.

I would say that the installation media you created isn't right, because I have installed W10 on a similar notebook with the same processor series and it installed just fine.

I'd say have another go at making installation media, but you can't since you don't have another Windows PC.

There aren't any W10 AMD storage controller drivers for your notebook's chipset.

I have zipped up and attached below, the last AMD SATA storage controller drivers that were released.

They are for W7. 

Maybe they will work, but don't get your hopes up.

[BSOD_LMAO1]

Hi,

Thanks but the drivers seem to not go through on the installation page where you have to select drivers. Also note that my bootable USB is created from a Windows 10 (64) ISO (2004), do I have to create it using something else?

[Paul_Tikkanen]

If you can create a newer one use the latest version, and if you can let it make automatically make the bootable USB installer, I would do that before burning an ISO file to a DVD.

Download Windows 10 (microsoft.com)

[BSOD_LMAO1]

Hi,

Thanks, but before I do that I would just like to know if there is any commands I can run on WinRE command prompt to make it (the Win10  installation) part recognize my drive? Otherwise I will try to download the latest ISO and extract it to my bootable USB.

[Paul_Tikkanen]

You're very welcome.

Unfortunately, that I do not know.