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Microsoft Windows 11

Hi, I'm trying to install Windows 11 in a new laptop (hp Laptop 15s-fq5083ns) and I get the message "Install driver to show hardware. Anyone knows what I have to download to make the installation work?

Thanks!!

 

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1 REPLY 1
HP Recommended

Since your model came with an Intel i5 12th gen processor, you need to supply Intel RST storage controller driver to the Windows installer so that it can detect the storage drive to install Windows on.

 

You can follow the steps below to complete the Windows installation. 

 

1. Use a Windows installation usb drive created with Microsoft Media Creation Tool (an ISO file-based installation usb drive tends to cause errors during the IRST driver installation).

 

2. Download Intel RST driver from the link below. Run it as administrator and follow on screen instructions to perform the driver extraction process.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

 

3. Go to C:\SWSetup\sp146929. Double click the folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs to detect the storage drive.

 

4. Connect the usb drive to the notebook and boot the system from the usb drive. When you are asked where to install Windows, click on Load Driver. Click on Browse and click the usb drive in the window that opens. Click the F6 folder then OK.

 

5. Multiple drivers will be displayed. Select any of them then click Ok.

 

6. The storage drive may be displayed with a FreeDOS partition (maybe FAT32 partition). Hit the Delete key in the screen, and the partitions will turn to "unallocated space." Click Next to proceed the installation.

 

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