• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-03-2021 04:56 AM - last edited on ‎07-08-2021 06:38 AM by Retired

HP Recommended
Product: HP Notebook- 15q-bu016tu
Operating System: Microsoft Windows 10 (32-bit)

hello sir,

 i want to reinstall my window 10 but i have no recovery this. please tell the process or any link to download it.

 

Mukesh Kumar

Email- [Personal Information Removed]

Category:
1 person had the same question
2 REPLIES 2

‎07-03-2021 05:12 AM

HP Recommended

There a couple of ways to accomplish the reinstall.

1)  If you are wishing to return the install to factory, then look here on how to use the HP Cloud Recovery Tool

https://support.hp.com/us-en/document/c06162205

2)  If that does not meet the need, you can make a Windows 10 install Media from Microsoft

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB.
When the install asks for the product key, click the I don't have a product key option to continue,
then the install will continue It will be activated once it connects to the internet, as it uses a digital key.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎07-03-2021 05:14 AM

HP Recommended

hi

https://support.hp.com/us-en/product/hp-15q-bu000-laptop-pc/15551416/model/19768256

 

 How to reset your computer to factory settings in Windows 10

 

 

Creating and Using a Microsoft Recovery USB Drive (Windows 10)

 

or if compatible

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.