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‎02-22-2024 08:25 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello guys,

There are 2x8GB RAM installed in my computer, but when I look at the computer properties, it shows 16GB RAM but the available RAM is 5.88. When I look at the bios menu, my RAM appears to be 16GB. When I check with CPU-Z, it shows 16GB as 2 slots 8x2. But my available RAM is 5.88, how can I solve this problem?

 

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3 REPLIES 3

‎02-22-2024 10:37 AM

HP Recommended

Where does it say in CPU-Z what is your "usable RAM"? I'm looking at CPU-Z and I don't see that anywhere?



I am a volunteer and I do not work for, nor represent, HP
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‎02-22-2024 11:04 AM

HP Recommended

CPU-Z doesnt show usable ram. When i go into the properties of my computer it says..ram.pngcpu z.png

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‎02-22-2024 04:28 PM

HP Recommended

OK, so open Task Manager, select the Performance tab. click on the memory entry on the left.

 

You should see In Use and Available -- and they should add up to about 16GB -- mine do.



I am a volunteer and I do not work for, nor represent, HP
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