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‎07-12-2016 02:16 PM

HP Recommended
Product: HP ENVY x360 - m6-w103dx (ENER
Operating System: Microsoft Windows 10 (64-bit)

My notebook don't have a CD\DVD-ROM.Now i want to reinstall Windows 10.Can you please tell me how to get it and how to burn it to USB.I need your help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2016 02:32 PM

HP Recommended

Hi,

 

As your notebook shipped with Windows 10 preinstalled, you should use the Recovery Media Creator application to create your Windows 10 recovery usb - see the 'Creating Recovery Media' option on the following link.

 

http://support.hp.com/us-en/document/c04758961

 

Regards,

 

DP-K

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Windows Insider MVP

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3 REPLIES 3

‎07-12-2016 02:32 PM

HP Recommended

Hi,

 

As your notebook shipped with Windows 10 preinstalled, you should use the Recovery Media Creator application to create your Windows 10 recovery usb - see the 'Creating Recovery Media' option on the following link.

 

http://support.hp.com/us-en/document/c04758961

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎07-12-2016 11:28 PM

HP Recommended

Sir,as you said i have to create a recovery file.When i bough my Notebook,there was a recovery drive with a recovery file in it.

Capture.JPG

Is this the same thing you talking about?

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‎07-13-2016 05:16 AM

HP Recommended

Hi,

 

When you run the recovery media creator application on your notebook, this creates a bootable version of the recovery partition on a usb flash drive.  The procedure for this is detailed on the link below.

 

http://support.hp.com/us-en/document/c04758961#AbT5

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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