Installing Optional Windows Updates

[HerzogPat96]

Hi, 

I have some troubles with my HP convertible notebook, like it sometimes freezes for 1 second and when that happens the audio gets slowed down so it sounds robot-like.

The HP Support Assistant always wants me to perform a BIOS-Update but if I do so, the Update will fail and say "Copy process failed" with some strange chinese letters on.

Next thing is, that there are a few optional Updates on the Windows Update, which are a Realtek Net driver, a strange "HP Inc. Software Component - 1.34.2424.0" and a "HP Inc. - Firmware - 15.6.0.0". Should I install these? 

Another point is, that the Windows 10 build on this machine is still 20H2, where the newest one out there is 21H1 but I don't get it over Windows Update...

Does anyone have the same model with same or similar problems? Or does someone know what to do? I just asked because I don't want to make mistakes by installing wrong updates that don't match my machine.

Thank you so far!

[hornadw]

I have the same question regarding "1.34.2424.0".  I can find no information about this at this time.  If you want to selectively block certain updates you can download a copy of wushowhide.diagcab from Microsoft and run it.  Google "wushowhide site:askwoody.com" for instructions.

HP announced a few months ago that it would begin pushing BIOS updates to select models via Microsoft Update.  Mine shows up as an "optional" "firmware" update (i.e., it isn't described as a BIOS update), even though I had manually installed the same version from hp.com some weeks earlier.  (My preference is to manually install BIOS updates versus getting them from Microsoft or from HPSA.  I figure with fewer 'moving parts' there are fewer opportunities for trouble.)

When I first got my older HP laptop, the audio would stutter badly.  The problem was eventually traced to an HP utility (bloatware) that was preinstalled.  See this link:  https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Problem-with-sound-on-HP-Probook-6560b/td-...

My web search eventually led to the two tools I found (DPC Latency Checker and LatencyMon), which confirmed the issue and named the offending application.  I believe one of the tools has disappeared from the Web, but the other one is still out there.  Either should work.

I haven't been paying attention to the leading edge of Win 10 releases.  I'm not an early adopter.  A good resource for Win 10 questions is www.askwoody.com .