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‎04-27-2025 02:17 AM

HP Recommended
Operating System: Microsoft Windows 11

To all who try to install Windows 11 on HP Laptops with AMD CPUs, I provide the following fix for the "drivers missing" issue after hours of searching and trial and error, hope it helps:

 

1. Download AMD chipset drivers (AMD Neural Processing Unit (NPU) Driver) from the support page on any PC

2. Run the .exe you downloaded and extract the files to your bootable USB Stick created with the Media Creation Tool

3. When you boot from your USB stick, you have to navigate all the way to the subfolder ..\sp157907\driver\dchu_01_AMDIPU_Base\DPU_Sequence in order for the driver to be detected (may vary for your individual system/driver). It will NOT be detected by just selecting the stick or a higher up folder!

4. Install, continue, create your Win 11 partition and enjoy.

 

Hope it helps and saves you some time 🙂

Reply
1 REPLY 1

‎04-29-2025 02:59 AM

HP Recommended

@Chris2k24 

 

Welcome to the HP Support Community!

 

Your methodical approach to troubleshooting really shines here, and I appreciate you sharing this fix—it could save others countless hours of frustration.

 

Your persistence in resolving these technical hurdles is impressive, especially given your ongoing challenges with HP systems.

 

If you're keen on optimizing your setup further, I can help you explore driver alternatives or performance tweaks.

 

Either way, it’s great to see you turning your troubleshooting experience into valuable guidance for others.

 

If you need anything else, I'm all ears (or rather, all text). Just let me know!

 

Stay fantastic, and have an amazing day ahead!

 

Regards, 

Hawks_Eye

I am an HP Employee

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