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HP Recommended
HP Pavilion Notebook - 17-g119dx
Microsoft Windows 10 (64-bit)

I have a HP Pavilion Notebook - 17-g119dx

Windows somehow got corrupted or upset.  Attempts for Windows to rescue itself / self-repair / system restore all seem to circle back to  can't do it / can't fix it / can't repair it.

     I did all sorts of HP checks, (hard drive test from bios area)  and the hard drive checks out fine.

Out of some exasperation, i partitioned the drive into several sections with Gparted (pretty sure i left the restore piece at "back" of hard drive there, and left couple partitions at "Front" of drive for windows),  and installed Linux Mint 19  at one of the middle sections/partition . I am typing from Linux now,  on this HP Pav 17, and it works fine.  So i really think the hardware... screen, motherboard, network, hard drive...are all fine. But still want a copy of Win10  to run on this.

      I have a fresh usb stick, with fresh Win10 installer.  i boot from that, it starts the installer on this HP Pav 17, but at about the 2nd screen its starts demanding system driver media..or for me to show it where the drivers are. I reseached drivers and the HP 17 Pav's hardware and downloaded as many of the main neccesary drivers as i thought made sense, via..

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...

      But when i boot usb-drive Win10 installer and it "insists" on drivers for the laptop,  it can't seem to make sense of them when i point to them or find them no matter how i direct them.

-Can I get an .iso image of hp driver usb/cd somewhere?

- Can i force a win10 install with generic drivers, and them update them once win10 is installed?

-  Or line up all the appropriate drivers with  ".inf"  (?)  files it seeking?  what drivers does it want?  display? network wired/wireless? etc?     thanks...

 

 

---

as last resort..

I dont particularly want to pay $45 + $4 shipping for the hp recovery media

CD/DVD
32G USB - Windows 10 64-bit Recovery Kit

System Recovery Kit for Consumer Notebook

Base price

$ 45.00

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @lorax73 

 

That model shouldn't require any special drivers for W10 to install, and if booting from the USB 2 port doesn't resolve the issue...

 

I will toss these two suggestions out to you...

 

1.  Is for some odd reason, W10 looking for the drive controller drivers? 

 

If so, I have zipped them up and attached them below.

 

Unzip the drivers and copy the file contents of the folder onto a USB flash drive.

 

When windows asks for the drivers, click on the load driver option and browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver, and hopefully the installation process will proceed.

 

If that doesn't work, try this...The specs indicate that your notebook has a DVD drive.

 

2. Download the W10 ISO file instead, and use this free utility to burn the ISO file to a DVD.

 

https://www.cdburnerxp.se/en/download

 

When you launch the program, select the Burn ISO file option and burn the disk at the slowest speed you can.

 

See if W10 will install via a DVD.

 

Make sure you enable Legacy mode and disable Secure Boot in the BIOS before attempting to boot from the DVD.

 

Then boot from the legacy or internal DVD drive.

 

See this link for the settings to change.

 

https://www.support.hp.com/us-en/document/c03736054/

View solution in original post

4 REPLIES 4
HP Recommended

Assuming that the Windows 10 install media is good, sometimes the drivers it is asking about are because you have plugged the USB stick into a USB 3.0 port and it wants the drivers for that.

Here is the manual for that model line.

http://h10032.www1.hp.com/ctg/Manual/c04655191

It shows a USB 2.0 port as item #4 on the left side of the laptop, next to the ethernet port. page 9.  Try that


I'm not an HP employee.
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HP Recommended

Hi, @lorax73 

 

That model shouldn't require any special drivers for W10 to install, and if booting from the USB 2 port doesn't resolve the issue...

 

I will toss these two suggestions out to you...

 

1.  Is for some odd reason, W10 looking for the drive controller drivers? 

 

If so, I have zipped them up and attached them below.

 

Unzip the drivers and copy the file contents of the folder onto a USB flash drive.

 

When windows asks for the drivers, click on the load driver option and browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver, and hopefully the installation process will proceed.

 

If that doesn't work, try this...The specs indicate that your notebook has a DVD drive.

 

2. Download the W10 ISO file instead, and use this free utility to burn the ISO file to a DVD.

 

https://www.cdburnerxp.se/en/download

 

When you launch the program, select the Burn ISO file option and burn the disk at the slowest speed you can.

 

See if W10 will install via a DVD.

 

Make sure you enable Legacy mode and disable Secure Boot in the BIOS before attempting to boot from the DVD.

 

Then boot from the legacy or internal DVD drive.

 

See this link for the settings to change.

 

https://www.support.hp.com/us-en/document/c03736054/

HP Recommended

Paul, 

 

thanks for all the advice.

 

- turns out my Win10 usb-flash-drive has bad sectors/some corrupts,  so the Pav 17 was, in its way, complaining about the quality/data on the usb media

 

- I tried to burn a Win10 dvdrom, but also got something imperfect/error

 

-  I used another/2nd usb-flash-drive,  with a copy of Win10 i had downloaded a few months earlier...and voila, it installed perfectly and without a hitch.   thanks  much.  just took some tries.

 

 

HP Recommended

You're very welcome.

 

Glad to read that you got your PC back up and running.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.