cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
CrankyDragon
New member
1 0 0 0
Message 1 of 2
57
Flag Post

Installing Windows on new hard drive

‎10-15-2020 06:57 AM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

The hard drive has gone belly up in this laptop.

If I replace it and install Windows will it properly activate the license?

Is there a special version of Windows that I have to get from HP or can i just install the regular one from Microsoft?

Reply
1 REPLY 1
Highlighted
Paul_Tikkanen
Level 20
Level 20
122,988 113,140 18,212 27,793
Message 2 of 2
Flag Post

‎10-15-2020 07:09 AM

HP Recommended

Hi:

 

If your notebook was made in the last 3 - 4 years, you should be able to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

Since the W10 product key is in the BIOS, you do not need to know it or enter it to reinstall W10.

 

You can also clean install W10 by making bootable installation media using the media creation tool from the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation