• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion - 15z-cw100 CTO

Got a black screen on Friday saying Boot Device Not Found - Hard Disk 3F0.  Diagnostics wouldn't recognize the SSD anymore.

 

Just replaced the SSD and I'm now getting the same black screen but it's saying to install the OS on the new hard drive.  How do I do that?  Not worried about lost info/files from the old SSD, just trying to get the laptop back up and running.  Any help/suggestions would be greatly appreciated.  Laptop is recognizing the SSD now.

 

Thanks!

2 REPLIES 2
HP Recommended

@Foremanm71 

 

Please use HP Cloud Recovery tool (for Windows 10):

 

           https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

There is no operating system on the new SSD you bought. You need to install one manually.
For that you can create a Windows Media Stick on another Windows machine via the Media Creation Tool, plug the then bootable stick into a free USB slot and follow the instructions to install Windows again (if you want to install Windows)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.