Intel Drivers are installed but keep getting recommended

[Cloudstrifu]

When I scan my device on https://support.hp.com/us-en/drivers I get recommended new drivers. I download them and install them. I also restart my PC. But each time I scan again it keeps recommending me the same drivers. Why is this happening?

[ub6424]

Hello @Cloudstrifu 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results