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‎08-01-2026 09:11 AM

HP Recommended
Product: HP Spectre x360 - 15-df0013dx
Operating System: Microsoft Windows 11

How do I solve the popup warning "Intel Dynamic Tuning Utility Application has stopped working"?

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‎08-01-2026 09:16 AM - edited ‎08-01-2026 09:17 AM

HP Recommended

Uninstall any Intel Dynamic Tuning, Intel DTT, Intel Innovation Platform Framework, or related tuning utilities from Settings > Apps and then reinstall it from HP driver page of your laptop.

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‎08-01-2026 09:16 AM - edited ‎08-01-2026 09:17 AM

HP Recommended

Uninstall any Intel Dynamic Tuning, Intel DTT, Intel Innovation Platform Framework, or related tuning utilities from Settings > Apps and then reinstall it from HP driver page of your laptop.

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‎08-17-2026 07:39 AM

HP Recommended

Using your advice, I used Windows Device Manager and noticed that under System devices that Intel(R) Smart Sound Technology (Intel(R) SST) OED had a yellow caution triangle and showed two lines. (1) This device cannot start. (Code 10). (2) Failed to load external libraries. I Uninstalled the Device and checked box Attempt to remove the driver for this device. After reboot, Windows install a driver that was 16 months older.

 

After a few days, the older driver also caused the the popup error, but windows has not crashed for 10 days and is running with no problems.

 

Thank you for your advise.

If I continue to have any crashes or problems,  I will remove all drives that you have described and have Windows re-install them.

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