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HP Recommended
HP Spectre x360 Convertible 13-aw0xxx
Microsoft Windows 10 (64-bit)

I use the Intel Driver & Support Assistant to detect and install driver updates and so far I have been able to install everything except for the Intel Graphics Driver. After allowing the Intel Driver & Support Assistant Helper to make changes to my computer, I get a message saying "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer".

Therefore, my question is what is the appropriate driver for this computer. 

 

Product name: HP Spectre x360 Convertible 13-aw0xxx

System type: 64-bit operating system, x64-based processor

 

Thank you in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Liis 

 

If your notebook only has the onboard Intel graphics adapter, see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

View solution in original post

2 REPLIES 2
HP Recommended

Hello
it is not 100% useful to update this driver, unless you have particular problems
In addition, some computers have another graphics chip.
You should have the exact mode of your computer, product number P / N

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi, @Liis 

 

If your notebook only has the onboard Intel graphics adapter, see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

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