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HP Recommended

I trying to reload windows 11.  I am unable to find ssd drive.  HP Laptop t17.cnooo Serial # 5SG2154S60

bios configuration i see it has intel rst 18.1.3.5767 rst vmd driver.

non-raid disk

PCIe 1.0 intel SSDPEKNU010TZ  1TB ssd

on hp support site there are different version of driver available, which I tried, but didn't work.

I am looking for right driver so windows 11 can recognize the SSD drive .  THANKS

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

See if this works:

 

I have zipped up and attached the Intel storage controller drivers, below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W11 should install.

View solution in original post

3 REPLIES 3
HP Recommended

See if this works:

 

I have zipped up and attached the Intel storage controller drivers, below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W11 should install.

HP Recommended

Thank you very much.  It work.

HP Recommended

You're very welcome.

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