Intel RST current driver for 12th gen

[furious215]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Intel RST current driver for 12th gen - HP Support Community - 8573353

Reply:

I have the same problem also.

I made the mistake of reinserting my old nvme drive into the laptop at the same time as my new upgraded nvme drive and it corrupted something. Now the laptop (HP Victus 16 Intel 11th gen) won't even go into Windows 11 recovery anymore and automatic recovery always fails. The only option left is to do a fresh installation but I cannot because I don't have the required proper Intel RST drivers! I also do not have access to any HP USB Recovery tool either and I'm running linux right now just so that I can type this message. and HP's support of enrolled UEFI keys is abysmal, it never remembers the enrolled keys!!!

The Windows 11 bootable iso just shows a message which suggests that it cannot find any new devices when using the provided Intel RST drivers, despite installing sucessfully inside of WinRE installation environment. I can access the windows installation after I click to close the window after trying to install the Intel RST drivers and drop to console but no commands to repair the installation work anyway so its pointless!

Ventoy USB drives also become corrupted after you reboot on these laptops, First it was a partial corruption that affected only the Ventoy partition, now its both partitions! All of my recovery ISOs are now gone.

No amount of windows console commands work, NOTHING WORKS!

I have a brand new $1400 gaming laptop that cannot play games unless its under Linux!!!

HELP!!!! HP have turned my laptop into a paperweight!

[Rainbow23]

Hi @furious215

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 
- Let me know the version of the operating system installed on the computer currently (Windows or Linux)
- Error messages (if any). 

Take care and have a great day ahead.

[furious215]

Its ok. I resolved the issue completely.

I discovered the correct Intel RST driver was categorized under Windows 10 instead of Windows 11 when you choose which operating system to use in the support drivers section.

Everything has been resolved now and my laptop is currently working.

I do apologise for any misprepresentations made.

Please delete all of the posts related to this matter.