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hp 290-a0011 slim desktop
Linux

The internet works in windows 10 but I can't get the internet to work on my  secured desktop. I was told that I need to buy a Ethernet to usb adapter I just bought this computer in December and don't want to spend more. I have to be hard wired to the internet.

4 REPLIES 4
HP Recommended

Hi

Which of the thousands of Linux Distro's did you install?

This script is helpful for quite a few of the main ones, OpenSuSE, Ubuntu etc etc....

 

Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:

sudo apt update                                 zypper ref
sudo apt dist-upgrade                      zypper dup

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:

sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.

HP Recommended

Hi

It should be a   Realtek RTL8821CE 802.11AC BLUETOOTH 4.2 wifi adapter.

 

 

HP Recommended

Is there a way to not use an external device?

HP Recommended

I didn't install one when I went to tech they said use something that is fully compatible with Linux systems. Does that make a difference?

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