• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop 15-da0xxx
Microsoft Windows 10 (64-bit)

Hi

I need no know if HP Laptop 15-da0xxx is a genuine laptop model. I just bought this CORE i3 with 1TB HDD 4GB Ram from an Online 2nd hand seller who sold this because it is his extra laptop and was just shipped to him from abroad (Riyadh). I want to know if this is a Genuine HP laptop 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes. It is legit.

 

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj6j_HM8frpA...



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

Yes. It is legit.

 

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj6j_HM8frpA...



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Hi Thank u for the quick revert. Appreciate that. I also looked it up on HP Assistant and put in the Serial Number and found warranty expired. But I have another question if you dont mind answering.

 

When I open the system and HP Assitant it says product name is  HP Laptop 15-da0xxx but at the bottom of fhe machine it says Laptop model is 15-da0004nx while the rest (Sn and Product number is consistent with what system info says - i press (FN Esc). Is it just normal? 

HP Recommended

@YENG wrote:

Hi Thank u for the quick revert. Appreciate that. I also looked it up on HP Assistant and put in the Serial Number and found warranty expired. But I have another question if you dont mind answering.

 

When I open the system and HP Assitant it says product name is  HP Laptop 15-da0xxx but at the bottom of fhe machine it says Laptop model is 15-da0004nx while the rest (Sn and Product number is consistent with what system info says - i press (FN Esc). Is it just normal? 


Yes. That is normal.

The  15-daoxxx is the notebook's model series  generic product name, but the 15-da0004nx  is a much more specific and  complete product name.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.