Is it possible to find the last known device location for an HP laptop if i have the serial number?

[pradeeppri]

I last used my device on July 1st. Since then I've had two back to back trips, and I am not sure where I left my laptop, 

Is there any way to find last known location of the device? I am unsure if the Find my device was on. 

[VikramTheGreat]

Hi @pradeeppri,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Unfortunately, HP cannot track the physical location of your laptop directly. Features such as location tracking are managed by the operating system or third-party services.
 

If you had Microsoft’s “Find my device” feature enabled and the device was connected to the internet before it was lost, you can try locating it through your Microsoft account at the following link: 🔗 Sign in to your account
 

Please note: “Find my device” must have been turned on prior to the laptop being lost. If it was turned off or the device was offline, location tracking may not be available.

If you bought or activated, or subscribed to Absolute LoJack, also known as Absolute® Persistence technology, which provides advanced theft recovery and tracking features beyond what Windows offers. You can reach the LoJack support team, so they can help

We understand how stressful losing a device can be. If neither of the above options is available, we recommend reporting the loss to your local authorities and checking with any places you recently visited in case it was left behind.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat