Is it possible to get a general service and a clean up service for my laptop under my warranty.?

[Tinku5]

Guys just a general query .... is it possible to get a general service plus a clean up service for my laptop under my warranty ... because it is a bit slow now a days and i think it should get a new thermal pasting done so is it possible to do?

[WAWood]

@Tinku5 

There is no general of cleanup service that is going to speed up a slow laptop. If the laptop is really SLOW, that is a sign of a failing drive and that is a hardware issue that service can not fix.

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.