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‎08-08-2022 07:05 AM

HP Recommended
Product: HP 250 G8 Notebook PC (1T4K8AV)
Operating System: Microsoft Windows 11

I bought a few days ago an HP 250 G8 Notebook PC (1T4K8AV) with windows 11 home already installed.

In case of system malfunction, is it possible to restore it to the condition of purchase and how?

 

thanks in advance

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2022 07:44 AM

HP Recommended

Hi:

 

You should be able to make a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W11, the drivers and the software that originally came with your notebook. 

 

You will need a 32 GB USB flash drive to create the recovery media with.

 

Here is an info link for how to use the utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

View solution in original post

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3 REPLIES 3

‎08-08-2022 07:44 AM

HP Recommended

Hi:

 

You should be able to make a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W11, the drivers and the software that originally came with your notebook. 

 

You will need a 32 GB USB flash drive to create the recovery media with.

 

Here is an info link for how to use the utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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‎08-11-2022 03:24 PM

HP Recommended

Thanks, for your help

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‎08-11-2022 03:27 PM

HP Recommended

You're very welcome. 

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