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‎06-13-2026 04:50 PM

HP Recommended

Is my Pavilion dm4-2191us first or second generation?

1 REPLY 1

‎06-16-2026 09:34 AM

HP Recommended

Hi @Alwx1434,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that you want to know about your HP Pavilion DM4-2191US processor generation.

Could you please share the serial number of your laptop?

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: - Click here


Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


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