Is the www1.hp.com/some_driver_download down right now?

[guldmissen]

Hi

I can't seem to download an old HP driver for my DV6500 - I did it from the same web-adress yesterday (used same forum thread as I did today). The address is: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-55777-1&cc=us&dlc=en&lc=en&os=2100&product=3686683&sw_lang=

And it should start a download right away but instead I get this message in the browser: 

Service Unavailable - DNS failure

The server is temporarily unable to service your request. Please try again later.

Reference #11.aaf57b5c.1580584541.273c575d


What happened? is it temporary? Will the server be up again soon? I really need the old drivers for my laptop.

[Paul_Tikkanen]

Hi:

HP retires support for all consumer class PC's that are 10 years old or more.

That is why the driver page doesn't work.

What is the full model number or product number of your notebook?

You can find the product number on the same label as the serial number.  Please do not post the serial number.

Most of the drivers still exist on the HP ftp site and I will probably be able to help you get what you need.

There will only be drivers for Windows Vista 32 or 64 bit.  Most will work on W7.

[guldmissen]

I found out the whole server is down on all drivers - no matter which driver I try to download on this sub-website I get this message... I hope this gets fixed soon.

Can anybody tell me anything about the error?

[guldmissen]

Hi - I used the same web-address yesterday several times and downloaded the drivers I needed so this can't be true can it?

And what is the direct link to old HP Pavilion model drivers then? Can you tell me kindly? 🙂 So I can find them myself. Thanks!

[Paul_Tikkanen]

Hi:

There are no direct links anymore.  HP removed them for the dv6500 model series.

This is where you go to get drivers...

https://h22207.www2.hp.com/us-en

All of the driver pages for supported models are working just fine for me.

If you want the drivers for that PC, I will need the product number.

[guldmissen]

I can't find any drivers for my model DV6612eo after auto detection for any OS on that page - it says nothing is available. I cant click choose different OS - nothing seems to work. Something is wrong?

And I SWEAR the direct ftp-link still worked yesterday - I used it several times on several drivers for several days...

[Paul_Tikkanen]

If you know where to find the drivers, here is the FTP link...It's working just fine...

ftp://ftp.hp.com/pub/softpaq/

[guldmissen]

Thanks you so much, thats exactly what I was looking for.

Can you tell me how this spXXXX-XXXX system works briefly so I can navigate the site?

[Paul_Tikkanen]

You're very welcome.

I have no idea how it works.  I don't think there is a way to decipher how the drivers are laid out.

You have to know exactly what file you need and then look it up on the tree.

If you let me know the product number of your dv6612eo, what operating system you are running, and if you need 32 or 64 bit, I can help find the drivers for you.

What I do is find a 3rd party driver site, and then cross reference the drivers they have with what is on the FTP site.

[guldmissen]

Thanks again - your a lifesaver!

I would like to learn that process myself (I fix computers on a hobby basis) - so how do you do that?
Btw Im running Windows 10 Pro 64-bit in this machine, but just need the nvidia nForce driver and I think that's it. Everything else works fine 🙂

Reminder: When I downloaded directly from FTP I just used the windows 7 or vista drivers and installed them manually some times - works fine it seems.